Returns Policy

Body Shape Tech does not make cash refunds under any circumstances.
Only merchandise exchange, provided the item returned is in perfect condition. Requests for exchange must be done within 24 hours of delivery of the item, time enough for customer to try the garment on and determine if it will fit.
All exchange requests must be made in writing via email at info@bstmedicalsupply.com
We will not restock for resale an item that shows signs of wear like dirt or powder stains, perfume or any other odor, or abuse and misuse.
All garments that use a zipper also have hooks to reinforce the zipper. Failure to make correct use of all hooks will cause zippers to fail and no exchange or refund will be processed for this reason.

We take our customers hygiene very seriously and for that reason we are extremely particular with returns. In the event a returned garment is less than perfect it will be denied an exchange and it will be returned to the customer at his/her expense.

For additional questions or assistance, please contact Body Shape Tech at (786)580-5913 or email info@bstmedicalsupply.com.

Shipping Information 

  • All orders received after 3:00 PM EST will begin processing next business day.

  • Standard Shipping (Ground, First Class, Free Shipping) domestic orders will ship 1 to 5 business day, Holidays may affect shipping schedules. 

International Shipping 

Orders placed on www.bodyshapetech.com can only be delivered to destinations inside the United States, if you would like to place an order outside of the United States please call us (786) 580-5913.

Weekends And Holidays

Weekends and holidays are not included in shipping/transit time. Overnight orders shipped on Friday can be expected on the following business day (typically Monday, unless Monday is a holiday). Expedited shipping is a service of the carrier and exceptions to the expected delivery time are at the discretion of the carrier.

Holidays Affecting Shipping

BST's shipping department will be closed on the following holidays:

  • Last Monday in May (Memorial Day)
  • July 4 (Independence Day)
  • First Monday in September (Labor Day)
  • Fourth Thursday + Friday in November (Thanksgiving)
  • December 24th to January 1st  (New Year's Day)
  • Plus Federal Holidays
Black Friday and Cyber Monday
Shipping delays may occur during Body Shape Tech's annual Black Friday and/or Cyber Monday sales event due to increased volume.